As part of the SocialSpace Solution, an extensive set of services are offered to take your social community from great idea all the way through implementation and management. These services are also available ala carte to specifically target the needs of your organization.

Hosting Services

SocialSpace solutions are hosted in a modern datacenter that incorporates the latest technology to ensure high availability and throughput for your enterprise community site. Hot backup locations ensure your system is available no matter what goes wrong in the world outside. Your communities networking needs are constantly monitored and any additional capacity requirements are identified far in advance enabling proactive management of your community.

Launch Services

A detailed plan for the launch of your community will ensure its success. SocialSpace’s launch directors work hard to deeply understand your business objectives and user needs, and develop a detailed launch plan targeted at making the initial roll out of your community a success.

Strategic Design Services

The design of your community should be tailored to your specific goals and objectives. Do your objectives indicate that blogs are an effective tool? Is your community of members a potential user of wiki functionality? What graphic design and layout is appropriate for the brand image you are looking to convey and the taste of your users? SocialSpace’s strategic design services develop a detailed implementation plan that answers these questions and many others. After your review and approval, this strategic plan becomes the roadmap for the implementation of your community.

Marketing Management Services

Make your community thrive! SocialSpace’s experienced community managers know how to keep members excitement level high and keep them coming back day after day. SocialSpace’s Marketing Management services provide trained marketing managers responsible for the development and implementation of a community building plan for your community. Since they specialize in this area, your community receives the benefit of their past experiences and lessons learned to ensure a trouble free and thriving community.

Moderation Services

Many customers choose to focus their efforts on their key competitive differentiators and wish to leave managing the details of their community to others with that core competency. SocialSpace can deploy moderation resources that are already trained in the social space moderation tools and industry best practices to provide a cost effective solution for customers who wish to focus elsewhere.

Professional Services

SocialSpace’s experienced consultants are experts in the SocialSpace Community platform. Our experience providing custom solutions for our customers enables us to bring our best of breed practices to your community. No matter what your community needs, our experienced consultants have likely faced similar challenges in the past and can help you implement the community that meets your needs perfectly in a cost effective manner.